Patient safety

It is extremely important for us to provide a safe environment for every patient. Maintaining the highest standards of hygiene and sterilization is essential for delivering safe dental care. Patient health is closely linked to proper sterilization of workspaces and equipment, which is why we enforce strict daily control of all sterilization procedures.
 
All instruments that come into contact with patients go through rigorous cleaning and sterilization processes, including the use of autoclaves that operate at high temperatures and pressure to eliminate all potential pathogens. In addition to instruments, all clinic surfaces are regularly disinfected and maintained to prevent any contamination.

In our daily work, we strictly follow all rules set by the Occupational Health and Safety Regulations, the Law on Protection Against Infectious Diseases, and other applicable legislation, ensuring full safety for both patients and staff while preventing the spread of infection.
 
We are continuously trained in proper sterilization protocols to stay aligned with the latest global safety standards.
 

Transparency and patient trust are always our top priority.

We openly communicate all available treatment options to each patient, along with a detailed cost estimate for every proposed therapy.

In line with legal regulations, we issue fiscal receipts for all services provided and deposits paid.

We take pride in delivering complete documentation to our patients, including an implant passport with full details of the inserted materials, and a quality booklet outlining the materials used in the prosthetic work.

We are legally obligated to provide you with your panoramic and CBCT scans. These can be sent via Viber, email or on a USB drive, ensuring maximum transparency at every step of your treatment.

Our operations comply fully with all legal standards applicable to dental practice.